Cleaning & Sanitation
Our teams are implementing new precautionary and sanitation standards — developed with the guidance and information provided by both local health authorities and government requirements.
We’ve increased the frequency of property-wide cleaning and disinfecting using eco-friendly products — with extra focus paid to high-touch surfaces and public spaces like the front desk, door handles, and room keys. These stringent measures extend to all guest rooms as well as all employee-only and back of house spaces.
Hand Hygiene, Masks, & Gloves
The simplest daily habits can be some of the most important steps in preventing the spread of viruses: Proper and frequent hand washing is vital. We keep hand sanitizer readily available throughout our hotel — at the front desk and back of house.
Masks are required for all persons within the hotel, both guests and colleagues. Our entire team is trained on the importance of wearing masks and gloves, and will be taking precautions to provide a safe environment for our guests.
Guests will be advised to practice physical distancing by standing at least six feet away from other groups. All layouts in our restaurants and public spaces will be arranged to ensure appropriate distancing and elevator occupancy will be reduced. Our employees will practice physical distancing by standing at least six feet away from guests and other employees whenever possible. Self-Park is now available to remove valet attendant contact.
A limited number of room reservations will be accepted each night. Rooms will remain unoccupied for 24 hours between guests to allow for thorough sanitization and cleaning; side-by-side rooms will not be occupied to allow for more distance between guests. Daily housekeeping service will be available upon request only.